1. European Coverage
We deliver across the entire European Union with fast and reliable service. All orders are shipped from our central EU warehouse using trusted couriers such as FedEx, DPD or DHL, ensuring your fragrances arrive safely and on time.
2. Delivery Fees by Country
Our delivery rates are transparent and fixed, with no hidden fees or surprises.
Please note: The shipping costs shown below are estimates based on your country. Final shipping costs may vary slightly depending on your exact location and are calculated at checkout.
| Country / Region | Estimated Delivery Fee (EUR) |
|---|---|
| Germany, France, Italy, Spain, Netherlands, Belgium, Austria, Sweden, Finland, Portugal, Denmark, Luxembourg and rest of EU | €7.90 |
| Poland, Greece, Czech Republic, Croatia, Slovakia, Slovenia | €4.90 |
| Romania, Hungary, Bulgaria | €3.90 |
| Cyprus | €17.90 |
3. Delivery Times
We know you want to enjoy your new scent as soon as possible.
- Processing time: 1 to 2 business days
- Estimated delivery: 2 to 5 business days
- Tracking link: Sent automatically once your parcel leaves our warehouse
Every order, whether a 2ml decant, a 5ml vial, or an 8ml travel size, is carefully packed to ensure it arrives in perfect condition.
4. Packaging
Each order is packed with care using discreet, recyclable materials that protect your fragrances and reflect our commitment to quality and sustainability.
5. In Case of Delays or Damages
If your delivery is delayed, damaged, or returned, our support team is ready to help. Please contact [email protected] within 48 hours and we will resolve the issue promptly.
6. Order With Confidence
From checkout to delivery, every step of the process is managed by professionals who specialize in fragrance logistics. There are no customs fees, no hidden taxes, and no complicated processes.
Thousands of customers across Europe receive their fragrances every month. Your order is safe, secure, and handled with care from the moment you place it until it reaches your door.