Introduction
This Privacy Policy explains how Scentbird, Inc. (“Scentbird”, “we”, “our”, “us”) collect, use, and disclose information we collect about you when: (i) you use our website at www.scentbird.com and other online locations where this Privacy Policy is posted (together, the "Website"), and our Scentbird mobile application (the "App") (the Website and App are collectively referred to as the "Site"); (ii) we engage in any off-line communications with you such as telephone, e-mail and personal communications ("Off-Line").
For purposes of this Privacy Policy, "Personal Information" includes any information that can be used to identify or locate you, such as your name, address, IP address, mailing address, contact information, email address or phone number and other personal information, as defined by the laws of your place of residence. Please recognize that your rights related to Personal Information, and how Personal Information is defined, differ somewhat from state to state and country to country.
What personal information we collect
We collect and process the following categories of Personal Information of individuals Off-Line and through the Site:
- contact information (name, physical address, telephone, and email address);
- age and gender;
- account information (username and password);
- payment information, such as credit card and payment card information (type, number, expiration date, security code), bank account number, billing address, and other related information;
- purchasing history, such as past product purchases, subscription information for subscribers, order numbers, identification of products and quantities purchased;
- information regarding your electronic device(s) and IP address and your use of the Site;
- information contained in our Site and Off-Line communications with you, including survey responses, contact preferences and responses to our marketing efforts;
- inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
How we collect personal information
We may collect Personal Information from you in a number of ways. For example, we may collect Personal Information from you if you choose to create an account or a subscription with us, download or use the Site, complete an online survey or feedback form, visit our Site, rate or review products, sign up to receive communications from us, email us, or order any products or e-gift cards.
We also collect information from other sources. Scentbird automatically receives and records Personal Information on our server logs from your browser as well as through other analysis of the Site. Such information collected may include but is not limited to your browser type, your operating system, your language preference, any referring web page you were visiting before you came to our Site, the date and time of each visitor request, and information you search for on our Site. We can also track the path of page visits on the Site and monitor aggregate usage and web traffic routing on the Site. We may collect Personal Information using cookies, web beacons or similar technologies, or through third parties using similar technologies.
A "cookie" is a piece of data stored on your computer. When you visit the Site, your web browser may store cookies on your computer, which will better enable you to navigate the Site upon return. You can change your web browser settings at any time to stop accepting cookies or to prompt you before accepting a cookie from the sites you visit. You may use the Site even if you choose to reject or delete the cookies; however, some functions of the Site may not be available to you if you do so. Cookies also may be used by some of the other websites for which a link is placed on the Site. If you are in the United Kingdom, the European Union or another country where we need your consent in order to drop non-essential cookies on your device, we will not do this without obtaining your consent. To learn more, see our Cookie Policy.
We may access Personal Information about you from third-party sources and platforms like Facebook, other social media and marketing platforms, marketing or ad firms. The Personal Information we collect may include your username and connection services, age range, gender, interests, advertisement interaction and viewing data and unique identifiers like a mobile identification number.
With your consent if required by applicable law, Scentbird may use Google Analytics and other web analytics services, such as Mixpanel, to collect information relating to your use of the Site. These analytics services mainly use cookies to report on your interactions on the Site and help us analyze how users use the Site.
Scentbird contact information
If you have any questions, comments, or concerns about our privacy practices, or would like to exercise any of your rights related to your Personal Information, please contact us at support@scentbird.com or mail us at:
Scentbird, Inc.
401 Cottontail LN,
Somerset, NJ 08873
Attention: Data Privacy Officer
When contacting us, please include your name, address, email address, and your specific request. Please allow thirty (30) days for a response. Scentbird is only required to respond to one privacy request per customer each year, and is not required to respond to requests made by means other than through the above email and mail addresses.